Implementation Service

Depending upon the size of your local team, and the timescales you have in mind for your IT project, Fretwell Downing Hospitality can support you further through a range of services and activities. These may include initial database verification and input, with a range of services to on site support at key stages of implementation process. Depending on the format of the data we can also import data from existing systems to help speed up the implementation process.

Report formats too often need modification to suit local reporting styles and preference, and again this is frequently an ongoing activity as the system grows and evolves in use

Many IT projects are part of a wider initiative, with impact on business processes generally. Here again, Fretwell Downing Hospitality can help by advising and guiding, based on many years experience of doing just that - helping businesses change.

Any IT project needs focus and resource if it is to be effective. Whilst we can do all of the many activities associated with a project, it is usually best for your team to be actively involved too, so that a sense of ownership in the project starts to build. Ultimately, we will be open about the risks, and the tasks that need to be done, and are keen that they are covered by the person best suited to the activity - whether Fretwell Downing Hospitality staff or not. To us that is more important to the overall success of the project!

"As Project Manager for Devon County Council, I have enjoyed working with Fretwell Downing Hospitality and their Consultants. Its is so good to work with such professional people who not only know the software inside out, but also the catering business. This combination of skills has enabled us to successfully implement the Saffron Solution which meets all of our needs."

Sue Tylcoat, Project Manager - Devon County Council

Implementation Service

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