FDH IMPROVES PROFITS OF NATIONAL TRUST RESTAURANTS

April 2002

Fretwell-Downing Hospitality (FDH), leading provider of information management software for the foodservice industry, has won a contract to install its proVISION™ for Windows system across all National Trust sites. This follows a successful pilot scheme where proVISION™  software improved gross margins in the pilot restaurants by at least 2.5%.

proVISION™ is a comprehensive food and beverage management system that tracks the catering business process - from stock control, ordering and menu planning through to EPOS and finance - and offers accuracy, efficiency and ultimately improves the caterers bottom line.

The extensive pilot scheme began with sites in Kent and Sussex and was then rolled out to further sites in each of the National Trusts 10 regions, with many of the Trusts largest restaurants chosen for the test phase. The restaurants included both self-service and waitress-service outlets, some of which have an annual turnover in excess of £100,000. proVISION™ will be interfaced with electronic point of sale equipment used within National Trust sites throughout the UK.

"We have been most impressed by the quality of support we have received from FDH and its high level of understanding about the catering business," commented Paul Vickers, National Catering Manager at the National Trust. "FDH tailored the system to meet our exact requirements, and we are confident that FDH will play an important role in the success of our operations."

Paul continued, "We offer a wide range of home-produced dishes on the menu in our restaurants, which are linked to the historic and regional locations. Local implementation of proVISION supports our policy of purchasing from regional suppliers, while also allowing central co-ordination of all outlets. We have found the system user-friendly and it has helped us to control our gross margin and improve our profits contribution to the works of the Trust."

Charles Mobbs, Sales Director at Fretwell-Downing comments, "Our many years of catering systems experience ensures we fully understand the business process that every caterer goes through - including unique operators such as the National Trust. Our solutions manage, track and forecast the entire process, improving caterers efficiency and sharpening their profits."

Press Releases Home

Fretwell Downing Hospitality
Brincliffe House
861 Ecclesall Road
Sheffield
S11 7AE