Comment - Caterers on Web Hosted System benefit during Postal Strike

October 2007

FDH Comments on the recent Postal Dispute
 
Contract caterers operating web-based information systems will have reaped the benefit during the recent protracted postal dispute.
 
Reports that some contract caterers were sending staff round to each operating site to collect the weekly returns during the strike has highlighted the over-reliance that many businesses still have on sending data capture sheets through the post.
 
With food service companies wanting more immediate information on purchases, sales, cash and stock from each operating site, leading edge catering firms have already moved onto web-hosted systems, enabling real-time access between each operating site and head office, and eliminating the need to send spreadsheets by post.
 
Andrew Markwell, sales director for Fretwell-Downing Hospitality, a leading supplier of web-hosted management information systems, comments: “The postal strike has been a disruption for many contract caterers who depend on having timely returns from their operating sites. This inevitably has a direct effect on the speed with which they can issue client invoices, and hence their own cash flow management.
 
“This situation illustrates the immediacy of data transfer that a web-hosted system can offer, and is one of the reasons why we are seeing an escalating number of firms moving over to having an internet-driven, password-protected system rather than manual paper or using software downloaded onto individual PCs.”
 
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