Quick Service Solutions to Improve Customer Service

Saffron Xpress helps hospitality businesses improve the speed of customer ordering and quality of service.

With customer service a priority and every food order counting in the current economic climate, Saffron Xpress will increase sales by providing a valuable alternative ordering point, either as a touch screen kiosk within the catering outlet or online service.

Do you have queues forming at peak service times?
Do you want to improve the convenience of ordering?
Do you want to tell customers about your latest meal promotions?
Are you looking to increase sales?

With Saffron Xpress all of these are achievable simply by enabling customers to place and pay for their order without having to queue up or wait to be served at their table.

Customer friendly

With Saffron Xpress customers simply build their food order by navigating their way through an easy-to-follow graphical listing of the menu. Once they’ve completed their order, customers receive a printed receipt giving a unique number while the details are also automatically transferred to the kitchen area for the order to be prepared.

Ideal for a host of different catering situations, whether it’s a busy staff restaurant, quick service eatery, pub, university or school, Saffron Xpress can help you:

• Drive sales
• Improve convenience particularly as the web-based ordering enables customers to place orders 24/7
• Reduce the number of customers leaving rather than queuing to be served
• Sell more as customers are more likely to spontaneously purchase items as they build their order.
• Offer consistent service
  

For a flavour of how Saffron Xpress can help click here